Oxy Tower
Privacy Policy

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Last updated: 26 June 2026

 

Oxy Tower ("Oxy Tower," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through oxytower.in (the "Site"), how we use it, who we share it with, and the choices you have.

 

By using the Site or placing an order with us, you agree to the practices described in this Privacy Policy.

 

Information We Collect:

 

Information you provide to us directly, such as when you place an order, sign up for our newsletter, or contact us:

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• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely by our third-party payment gateway — we do not store your full card details)

• Any message content you send us via our contact form or email

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Information collected automatically when you browse the Site:

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• IP address

• Browser type and device information

• Pages visited, time spent on the Site, and referring website

• Cookies and similar tracking technologies.

 

How We Use Your Information:

 

We use the information we collect to:

• Process and deliver your orders

• Communicate with you about your order, including shipping updates and warranty support

• Respond to your questions, feedback, or customer care requests

• Send you marketing communications, such as newsletters or product updates, where you have opted in

• Improve the Site, our products, and your browsing experience

• Comply with legal obligations, including tax and consumer protection requirements

 

How We Share Your Information:

 

We do not sell your personal information. We may share your information with:

• Delivery and logistics partners, to fulfil and ship your order

• Payment processors, to securely complete transactions

• Service providers who help us operate the Site (e.g., website hosting, email marketing tools)

• Legal or regulatory authorities, where required by law

Any third party we share data with is required to handle it securely and only for the purpose it was shared.

 

Data Retention:

 

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to comply with legal, accounting, or reporting obligations. Order and transaction records are typically retained for the period required under Indian tax and consumer protection law.

 

Cookies:

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The Site uses cookies and similar technologies to remember your preferences, understand how visitors use the Site, and improve your experience. You can control or disable cookies through your browser settings, though this may affect certain features of the Site.

 

Your Rights:

 

Depending on applicable law, you may have the right to:

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• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information, subject to our legal obligations to retain certain records

• Withdraw consent to marketing communications at any time by using the unsubscribe link in our emails or contacting us directly

• Object to or restrict certain processing of your data

 

To exercise any of these rights, contact us using the details in below Section.

 

Data Deletion Requests:

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You have the right to request that we delete the personal information we hold about you.

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How to request deletion: Email us at care@oxytower.in with the subject line "Data Deletion Request," including your name, the email address or phone number associated with your account or orders, and confirmation of what you'd like deleted.

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What we will delete: Upon a valid request, we will delete your personal information including your name, contact details, browsing data, and marketing preferences from our active systems within 30 days.

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What we may retain, and why: We may be legally required to retain certain records even after a deletion request, including:

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• Order and transaction records, for the period required under Indian tax law (typically several years)

• Records needed to resolve a dispute, warranty claim, or legal obligation already in progress

• Information necessary to prevent fraud or abuse

 

Where we retain any information for these reasons, it will be restricted from general use and kept only for the specific legal or operational purpose required.

 

Newsletter and marketing data:

 

If you only wish to stop receiving marketing communications rather than delete your full account/order history, you can unsubscribe at any time using the link in our emails, or by emailing us directly this does not require a full data deletion request.

Confirmation: Once your deletion request has been processed, we will confirm this to you by email.

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Children's Privacy:

 

The Site and our products are not directed at children. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us so we can remove it.

 

Data Security:

 

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

Changes to This Policy:

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.

 

Contact Us:

 

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: care@oxytower.in Phone: +91 9341330007 Address: Mumbai, Maharashtra, India

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